Shipping policy
Thank you for shopping with Busy Bee Gifts! We strive to provide fast and reliable shipping for all orders. Please read our shipping policy carefully before making a purchase.
1. Processing Time
Orders are typically processed and shipped within 1-3 business days after payment is received. Orders placed on weekends or holidays will be processed on the following business day.
2. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Delivery within 5-7 business days
- International Shipping: Delivery times vary depending on the destination country
Please note that shipping times are estimates and may vary depending on factors beyond our control, such as weather, carrier delays, and customs clearance.
3. Shipping Rates
Shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping destination and overall price. You can view the shipping rates for your order during the checkout process.
4. Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your order and estimated delivery date.
5. Customs and Import Taxes
For international orders, please note that you may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are not included in the item price or shipping cost and are the responsibility of the buyer.
6. Missing or Damaged Shipments
In the rare event that your order is missing or damaged during transit, please contact our customer support team at [support email or phone number] as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.
7. Change of Shipping Address
If you need to change the shipping address for your order after it has been placed, please contact our customer support team as soon as possible. We will do our best to update the shipping address before the order is shipped.